Two UWWM Mediators Speak at 24th Annual Dispute Resolution Conference

Mediator Ricardo Cata
Mediator Ricardo Cata
Mediator/Arbitrator Howard Marsee
Mediator/Arbitrator Howard Marsee
Ricardo J. Cata and Howard M. Marsee, both dispute resolution professionals with Upchurch Watson White & Max Mediation Group, presented two separate programs for the Florida Dispute Resolution Center's 24th annual conference on Friday, Aug. 12, 2016.
Ricardo's presentation, titled "Diversity in Mediation: Domestic and International Challenges," was part of the morning agenda. "Diversity in mediation is a reality in Florida," he said. "We have multiple cultures, ethnic differences, multiple languages, diverse legal systems and traditions, and cultural obstacles to negotiation." The program explored these cultural, ethnic and communication issues and suggested best practices for mitigating them.

That afternoon, Howard spoke on "The Language of Mediation and Conflict Resolution." The workshop was designed to increase sensitivity to the subtleties and complexities of spoken interaction and their sometimes unintended effect on conflict resolution. "Language is an essential tool of conflict resolution," Howard said. "The mediator's management of spoken interaction can promote dispute resolution or drive a subconscious wedge between the parties." Through example and audience participation, this workshop also explored the areas of cultural metaphor and discourse analysis as they relate to conflict resolution.

The theme of the conference, which continues until Saturday, Aug. 13, at the JW Marriott Grande Lakes Orlando is "Dimensions in Diversity." The conference provides educational opportunities for mediators as well as continuing the DRC's goal of offering sessions on dispute resolution processes other than mediation. It focused on all forms of diversity: race, ethnicity, gender identity, sexual orientation, religion and culture, to name a few. Sessions were offered on new and emerging processes. 


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