CAN WORK BECOME FUN?
“DRIVE: The Surprising Truth About What Motivates Us”
By Daniel H. Pink, Riverhead Trade (2011)
A Post-It Note is likely within your... Read More
“BECAUSE IT FEELS SO GOOD WHEN I STOP!”
There’s an old joke that goes something like this: A man comes upon another man who is repeatedly hitting his thumb with a hammer. When asked... Read More
"Prepare your client"
Since mediation involves dynamics that may be unfamiliar to your client, it is wise to prepare them BEFORE the mediation. Make sure you... Read More
LANGUAGE AS A TOOL OF NEGOTIATION....
....The Use of First Names, Surnames and Titles
All too frequently and from the very outset, participants at mediation adopt the practice of... Read More
In Praise of the Opening Statement
For whatever reason, I’ve been talking a lot lately about joint sessions and opening statements.
I recently witnessed what may have been a game... Read More