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A Soft-Side Syllabus for Hard-Side Advisors
A Soft-Side Syllabus for Hard-Side Advisors  We jest that life insurance agents push insurance as the global panacea for whatever the client’s unmet needs may be. But that mindset is not... Read More

"The Careful Communicator" ~ A collection of grammatical misadventures!
"The Careful Communicator" ~ A collection of grammatical misadventures! THE CAREFUL COMMUNICATOR #1 This posting is the first step in a leisurely stroll through skillful English usage.  Over the years I have... Read More

“Certification of Authority:”Amendments to Rule 1.720, Fla. R. Civ. P. Redefining “Attendance” and “Authority.” Since the opinion was published there has been a lot of discussion with respect to the amendment... Read More

Florida’s Foreclosure Mediation Program – A flower or a weed? Boy has the Residential Mortgage Foreclosure Mediation Program in Florida come under fire lately.  This morning I read a blog written by Roger... Read More

CAN WORK BECOME FUN?
CAN WORK BECOME FUN? “DRIVE: The Surprising Truth About What Motivates Us” By Daniel H. Pink, Riverhead Trade (2011) A Post-It Note is likely within your... Read More

“BECAUSE IT FEELS SO GOOD WHEN I STOP!”
“BECAUSE IT FEELS SO GOOD WHEN I STOP!” There’s an old joke that goes something like this:  A man comes upon another man who is repeatedly hitting his thumb with a hammer.  When asked... Read More

"Prepare your client"
"Prepare your client"  Since mediation involves dynamics that may be unfamiliar to your client, it is wise to prepare them BEFORE the mediation.  Make sure you... Read More

LANGUAGE AS A TOOL OF NEGOTIATION....
LANGUAGE AS A TOOL OF NEGOTIATION.... ....The Use of First Names, Surnames and Titles All too frequently and from the very outset, participants at mediation adopt the practice of... Read More

“I THINK I’VE HEARD OF HEARSAY BEFORE…..”
“I THINK I’VE HEARD OF HEARSAY BEFORE…..” Mortgage foreclosure cases continue to clog Florida’s courts, and residential mortgage foreclosure programs continue to offer homeowners perhaps... Read More

In Praise of the Opening Statement
In Praise of the Opening Statement For whatever reason, I’ve been talking a lot lately about joint sessions and opening statements. I recently witnessed what may have been a game... Read More

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