Emotional Intelligence in Mediation
Join us for our free Florida CLE and CME Webinar at noon ET WEdnesday, February 18, 2026
Emotional Intelligence in Mediation is a 50-minute instructional program presented by Florida Supreme Court Certified Circuit Civil Mediators April Walker and John Jopling. It focuses on the practical skills every advocate and neutral should utilize in every mediation. The presenters discuss the four domains of emotional intelligence (“EI”) and demonstrate how emotional self-awareness and self-control, adaptability, teamwork, and other EI competencies impact preparation, opening sessions, caucus meetings, and negotiations. Using scenario-based discussion and professional anecdotes, the course teaches participants how to improve communication and promote better outcomes by recognizing and managing emotions at every stage of their mediation conferences.
The Florida Bar has approved this Webinar for 1.0 credits of General Continuing Legal Education (CLE) and 0.5 credit of Professionalism CLE.
After registering, you will receive a confirmation email containing information about joining the webinar..
Featured Presenters
John D. Jopling: John brings nearly four decades of civil trial experience to his ADR practice. A former senior partner and president of Dell Graham, P.A., he tried cases throughout Florida’s courts and maintained board certification in civil trial law for more than 30 years. Recognized by his peers through Super Lawyers and the American College of Trial Lawyers, John transitioned to full-time mediation in 2022 and applies deep litigation insight and practical judgment to help parties achieve resolution.
April Y. Walker:Recognized by her peers in 2018 as a Florida Legal Elite in commercial litigation, April was a shareholder at a national law firm when she determined to focus her practice on ADR exclusively. She joined UWWM that year, making the transition to full-time mediator. Along with significant litigation experience, she has advanced negotiation training from Harvard Law School’s Negotiation Institute and is a member of the National Academy of Distinguished Neutrals and a fellow of the American College of Civil Trial Mediators.
System Requirements: PC-, Mac®- and Mobile attendees: Click here for system requirements. All you need is a smartphone to attend!
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