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Autocrat (def.) a person having unlimited power.     Highly successful entrepreneurs become autocrats inside their companies. Benign...
Woody Allen once famously said, “Eighty percent of success is showing up.”   The key ingredient of Allen’s recipe for success – showing up – has...
 We jest that life insurance agents push insurance as the global panacea for whatever the client’s unmet needs may be. But that mindset is not...
THE CAREFUL COMMUNICATOR #1 This posting is the first step in a leisurely stroll through skillful English usage.  Over the years I have...
Redefining “Attendance” and “Authority.” Since the opinion was published there has been a lot of discussion with respect to the amendment...
Boy has the Residential Mortgage Foreclosure Mediation Program in Florida come under fire lately.  This morning I read a blog written by Roger...
“DRIVE: The Surprising Truth About What Motivates Us” By Daniel H. Pink, Riverhead Trade (2011) A Post-It Note is likely within your...
There’s an old joke that goes something like this:  A man comes upon another man who is repeatedly hitting his thumb with a hammer.  When asked...
 Since mediation involves dynamics that may be unfamiliar to your client, it is wise to prepare them BEFORE the mediation.  Make sure you...
....The Use of First Names, Surnames and Titles All too frequently and from the very outset, participants at mediation adopt the practice of...